EE Customer Service is Poor to Tragic

IF YOU are having problems with EE, here are all the EE directors / executives emails to write to:

executive.office@orange.co.uk, olaf.swantee@ee.co.uk, francoise.clemes@ee.co.uk, ralf.brandmeier@ee.co.uk, marc.allera@ee.co.uk, pippa.dunn@ee.co.uk , gerry.mcquade@ee.co.uk,  stephen.harris@ee.co.uk, fotis.karonis@ee.co.uk

Dear EE,

I’m still waiting for your refund on a product that didn’t work in an area you said it would. So I thought I’d do an analysis of what your customers are saying.  The following is from 4 or 5 of YOUR OWN prominent ads on facebook, and the comments YOUR customers have written on them.

EE Analysis:
Comments which expressed an opinion on EE (as opposed to being social remarks on someone else’s comment, etc). IE, a random sample of 100 EE customers with FB accounts.

% who noted Poor to Tragic EE Customer Service –  33

% who noted EE’s  rubbish signal –                               26

% who think EE is an Awful Company –                       21

% who commented on a Big Wait for goods –               6

% who thought EE was a great service –                        4

% left without communication abroad –                        1

% who said SKY was better, cheaper –                           3

% who wrote about EE receiving most complaints to Ofcom – 1

% who noted No response for deaf customer –            1

% who said Vodafone is better –                                      1

% who noted the Ofcom helpline 02079813040 –       1

% who noted EE was Orange + T-Mobile = useless – 2

% who recommended the Live EE complaints site –  1

Honi soit qui mal y pense.

There is a LOT of flak against immigration. I’ve been thinking about it.

I’m the son of immigrants… My parents came here in 1960. They came here to find work – like many tens of thousands of other from their country. They came to take ‘jobs from people’ here (as the right-wing press puts it), though that wasn’t their prime intention. And my father found work… He worked for the railways, eventually he worked for the post office –a job he kept for 35 years until he retired, work which paid his taxes and our bills and provided a roof over our heads that the family still owns.

In Hull, who would we not have had without immigration?
Amy Johnson! Her grandfather came to Hull from Denmark. What of her future had that not happened? A woman who became the first Air Ministry qualified ground engineer, the first pilot ever to fly solo to Australia. Her grandfather set up a fish merchant’s business with a Norwegian called Knudtzon; Andrew Johnson Knudtzon Ltd. (A.J.K.) is still in business in Hull today.

Then there’s Clive Sullivan, a Welsh rugby league player who played for both Hull FC and Hull Kingston Rovers in his career, for Oldham and Doncaster, and captained Great Britain in 1972, a team which won the Rugby League World Cup. Clive Sullivan, born in 1943 (died in 1985) , the first black captain of any British national sporting side. I’m unsure of his family’s origin.

I’m sure we can all think of many more… Maybe we should.

When my father first came to London, and was looking for lodgings, there were signs in the windows. They said “No blacks. No dogs. No Irish.”

My parents are from Ireland.There is a LOT of flak against immigration. I’ve been thinking about it.

I’m the son of immigrants… My parents came here in 1960. They came here to find work – like many tens of thousands of other from their country. They came to take ‘jobs from people’ here (as the right-wing press puts it), though that wasn’t their prime intention. And my father found work… He worked for the railways, eventually he worked for the post office –a job he kept for 35 years until he retired, work which paid his taxes and our bills and provided a roof over our heads that the family still owns.

In Hull, who would we not have had without immigration?
Amy Johnson! Her grandfather came to Hull from Denmark. What of her future had that not happened? A woman who became the first Air Ministry qualified ground engineer, the first pilot ever to fly solo to Australia. Her grandfather set up a fish merchant’s business with a Norwegian called Knudtzon; Andrew Johnson Knudtzon Ltd. (A.J.K.) is still in business in Hull today.

Then there’s Clive Sullivan, a Welsh rugby league player who played for both Hull FC and Hull Kingston Rovers in his career, for Oldham and Doncaster, and captained Great Britain in 1972, a team which won the Rugby League World Cup. Clive Sullivan, born in 1943 (died in 1985) , the first black captain of any British national sporting side. I’m unsure of his family’s origin.

I’m sure we can all think of many more… Maybe we should.

When my father first came to London, and was looking for lodgings, there were signs in the windows. They said “No blacks. No dogs. No Irish.”

My parents are from Ireland.

The Labour MPs who never turned up.

Could they have won it?

The Labour party Bedroom Tax motion was defeated (12 NOV)  by 252 to 226 .  But if all 257 Labour MPs had turned up they would have defeated the government.  Who were they and I wonder why they didn’t turn up to vote?  It looks like some 47 Labour MPs didn’t vote… Surely they weren’t all paired? (Pairing system means opposing MPs can both be absent).

[has 39]   Ann McKechin?, NO to BT Glasgow,    Jim Hood?, Lanark,  Geoffrey Robinson?

[has 47] Red Labour (Facebook) list

Diane Abbott (Hackney North and Stoke Newington)

Debbie Abrahams (Oldham East and Saddleworth)
Bob Ainsworth (Coventry North East)
Douglas Alexander (Paisley & Renfrewshire South) – DELEGATION VISITING AUSCHWITZ
Jonathan Ashworth (Leicester South) – PATERNITY LEAVE.
Ed Balls (Morley and Outwood) – IN AMERICA WORKING ON IDEAS TO SPUR MIDDLE CLASS GROWTH.
Hugh Bayley (York Central)
David Blunkett (Sheffield Brightside and Hillsborough)
Gordon Brown (Kirkcaldy & Cowdenbeath)
Chris Bryant (Rhondda)
Ann Coffey (Stockport)
Huw Irranca Davies (Ogmore)
Geraint Davies (Swansea West)
Gloria Del Piero (Ashfield)
Jim Dobbin (Heywood and Middleton)
Frank Dobson (Holborn and St Pancras)
Brian Donohoe (Central Ayrshire)
Frank Doran (Aberdeen North)
Clive Efford (Eltham)
Frank Field (Birkenhead)
Paul Flynn (Newport West)
Mike Gapes (Ilford South)
David Hamilton (Midlothian)
Margaret Hodge (Barking)
George Howarth (Knowsley)
Lindsay Hoyle (Chorley)
Siân James (Swansea East)
Alan Johnson (Kingston upon Hull West and Hessle)
Tessa Jowell (Dulwich and West Norwood)
Gerald Kaufman (Manchester Gorton)
David Lammy (Tottenham)
Ian Lucas (Wrexham)
Siobhain McDonagh (Mitcham and Morden)
Alan Meale (Gateshead)
Meg Munn (Sheffield Heeley) @megmunnmp
Jim Murphy (East Renfrewshire)
Pamela Nash (Airdrie and Shotts)
Dawn Primarolo (Bristol South)
Joan Ruddock (Lewisham, Deptford)
Anas Sarwar (Glasgow Central)
John Spellar (Warley)
Gerry Sutcliffe (Bradford South)
Chuka Umunna (Streatham) – in Palestine.
Joan Walley (Stoke-on-Trent North)
Dave Watts (St Helens North)
Alan Whitehead (Southampton Test)
Shaun Woodward (St Helens South and Whiston)

@MegMunnMP

 

Remembrance: the wars we start

Remembrance:

  • that Britain was deliberately led into war on Afghanistan under Blair,
  • firstly in a knee-jerk response to 9/11, blamed on bin Laden (a charge quietly dropped in 2006),
  • who was offered up by the Taliban on production of evidence – but none was forthcoming.
  • An invasion planned previously for advantage, although they really wanted Iraq for 9/11,
  • which cost 2500 US-UK deaths,
  • thousands of Afghan civilians, possibly tens of thousands in knock-on deaths from displacement, hunger, etc.,
  • a war we are still at after 12 years.
  • The continuing targeting of Iraq throughout, a place suffering from sanctions, as many as 2 million deaths, half children;
  • the regular bombing raids by the RAF through this period
  • the Downing St memo saying Bush facts were being fixed around the policy, Blair’s agreement but need for more time to get the people onside…
  • the Iraq dossiers, mendacious, ‘sexed up’, a false 45-minute claim, later to cost our top weapons inspector his life.
  • a straight-faced Colin Powell, presenting Saddam’s weapons to the UN,
  • and a war (without the UN) costing nearly 5000 US-UK lives and estimating over a million Iraqi lives.
  • And violence in both countries continuing.
  • The German dead don’t do a fraction of the ‘remembrance’ we do, for some reason.
  • It’s no surprise leading arms manufacturers like US-UK go to war.
  • for those who know that war is wrong, none of this needs to be said.
  • for those that think it’s a fact of life, then there are wars which are launched against us, and wars we start.
  • And while we’re at it: Syria.
  • Another knee-jerk response to reports of chemical weapons being used, to go to war on Assad.
  • It was the headlines that mattered, and the background policy of America going after Syria and then Iran.
  • There’s good reason to believe what chemical attack there was, was carried out by Western-backed rebels.
  • That means we’re probably complicit.
  • A motion for war defeated by Labour saying no, probably after huge lobbying by ordinary people.
  • The quote from Number 10 on Labour’s insistence on waiting for evidence:  “No 10 and the Foreign Office think Miliband is a fucking cunt and a copper-bottomed shit.”
  • A government, like the last one, ready to go to war, and probably, like the last one, prepared to market that war and maybe even fabricate the evidence for it.

In these modern wars, we’re on the wrong side.

Lest we forget.